Adoption Blueprint | Change Management for Title Insurance & Financial Services | Feed Your Brain
Change Management for Title Insurance & Financial Services

Your initiative launched.
Your people didn't.

The Adoption Blueprint shows you where your initiative stalled (or where it will), why, and what to do about it. In 30 days, for one flat fee.

Maybe it already launched. The rollout went fine, and a year later half your people still work the old way while your best people pick up the slack.

Or it's about to launch, and you'd like to know before day one where it would stall.

Either way, we gather the evidence on what drives adoption and hand you the actions you need in one report, Your Adoption Blueprint, plus a leadership brief for your team.

One flat fee, no retainer 30 days to your answer 30-day tune-up included
18
Years in Fortune 500 L&D
Sr. Director
Former Fortune 500 Leader
NLI
NeuroLeadership-Trained Brain-Based Coach
Amazon
Bestselling Co-Author

Ignored initiatives cost more than you think

If your initiative stalled, you're still paying for it:

  • The license you renewed for a tool half your people still bypass.
  • The overtime your best people work to keep two processes running.
  • The rework when a file comes back because it was done the old way.
  • The resignation you don't see coming, from the person picking up the slack.

If it hasn't launched yet, don't leave success to chance. The same bill comes due:

  • The training budget you spend twice: once for the rollout, once to walk people off the workaround they built in month two.
  • The productivity dip that was supposed to last a month and runs for two quarters, because nobody mapped who this lands hardest on.
  • The next initiative, harder to sell to the same people, because this is the second time "it'll be smooth" wasn't.

There's no line item on the P&L called "the initiative stalled." That's why it never gets questioned.

A critical rollout is too important to hand to whatever your implementation vendor calls change management in their contract. That's usually a description of the build, not a plan for adoption. The Adoption Blueprint is that plan, and we build it with you.

Here's where your initiatives stall

Adoption breaks down in the same few places. Here's what we look for.

Leadership

Leaders influence all five factors below.

Motivation

People don't know why the initiative is needed, so they don't show up for it.

Skill

People don't know how.

Clarity

Nobody agrees on what done looks like, so every leader counts it differently.

Accountability

Nothing happens if they don't adopt it. Nothing happens if they do.

Environment

The systems around people work against the initiative, and your best people pay the most for it.

Our approach is brain-based. We look at how your people respond to the initiative, not just the plan, and we test what they believe about it against the evidence.

Adoption Blueprint | Six steps to know where you stand

A stalled initiative takes 30 days from start to answer. For an upcoming launch, start at least 30 days before launch day.

1
30 min | Free

Success Alignment Call

Thirty minutes to talk through the initiative and where it sits. If it isn't a fit, we tell you on the call, and it costs you nothing. If it is a fit, we quote the flat fee and pick a start date.

2
90 min

Initiative Health Check

Ninety minutes with you to find the starting line: what the initiative is supposed to do, where it stands today, and whether it's on course. We review your overall plan and statistics, and help you choose 6 to 12 people to talk to for real answers.

3
Confidential interviews

Internal Motivation Inventory

Find out who's all in, who's on the fence, and why. Tiffany conducts confidential 45-minute interviews with the people the initiative impacts. Not recorded, never attributed. People say things to an outside listener that they will never say in meetings. This is the part most companies cannot do effectively from the inside.

We average 6 to 12 conversations, based on the scope of the initiative.

4

Bust the Myths

Resistance drops when people stop guessing. Every explanation and assumption in circulation gets tested against the evidence. What holds up is fact. What doesn't is a myth people are still working from. Both get named, so doubts stop driving decisions.

5
The deliverable

Your Adoption Blueprint

This is what you're paying for. A written report on where the initiative stalled or where it would stall, why, the actions you can take inside the initiative, other actions needed, and three moves that will get you where you want to be. The first move can usually happen immediately. It includes a leadership brief, so it's easy to discuss the initiative with your team.

6
+30 days

30-Day Tune-Up

A call with you 30 days after your Blueprint is delivered, to refine the plan and keep it on track.

"You are paying for an honest answer, not a politically convenient one. If the answer is stop, you'll get stop."
The honest-answer promise

"Our last engagement resulted in a 10% increase in orders within 30 days."

★★★★★
"Tiffany is a valued partner, and her support has been invaluable!"
Kimberly Kline, Vice President
★★★★★
"Tiffany took the time to guide me step-by-step, providing invaluable insights and strategies."
Dave Wagner, Owner, Arizona
★★★★★
"Tiffany's expertise has been instrumental in helping me achieve my business goals."
Jonathan Saint-Fort, Project Manager, California
★★★★★
"She was friendly, professional, and honest."
Susan Menges, Director of Training
★★★★★
"Tiffany is incredibly insightful and helps bring clarity and focus."
Stella Quarshie, Principal, NY
Tiffany Whitney

Tiffany Whitney, consultant and founder of Feed Your Brain, is a NeuroLeadership-trained brain-based coach with 18 years at a Fortune 500 title insurance company, running projects and programs that impacted thousands of employees and customers every year. Not advising from the outside. Running initiatives from the inside, under the same pressure you're under now.

That's why a stalled initiative gets its Adoption Blueprint in 30 days instead of six months, at one flat fee. We already know where to look.

Questions leaders ask first

Who is the Adoption Blueprint for?

Title insurance and financial services leaders with an initiative that stalled, or one that's about to launch, when you'd like to know before day one where it would stall.

How long does it take?

A stalled initiative takes 30 days from start to answer. For an upcoming launch, start at least 30 days before launch day. Your 30-Day Tune-Up call follows 30 days after the Blueprint is delivered.

How is it priced?

One flat fee, fixed, with no retainer. We quote it after the free 30-minute Success Alignment Call, once we know the scope of the initiative.

What do we get at the end?

Your Adoption Blueprint: a report that shows where the initiative stalled, or where it would stall, and why. It lists the actions you can take inside the initiative, the other actions needed, and three moves to get you where you want to be. It includes a leadership brief for your team, plus a 30-Day Tune-Up call.

Who do you talk to, and is it confidential?

You help choose 6 to 12 people the initiative affects. Tiffany conducts every interview, 45 minutes each. The interviews are confidential, not recorded and never attributed, so people say what they won't say in meetings.

Doesn't our implementation vendor handle change management?

Usually the vendor's contract describes the build, not a plan for your people to adopt it. The Adoption Blueprint is that plan, and we build it with you.

My initiative stalled.

You already paid for this initiative. It stopped short. Let's go finish it.

Book my free Success Alignment Call

My initiative is about to launch.

You haven't launched yet, and you'd rather not pay for it twice. Don't leave success to chance. Let's find the stall before it happens.

Book my free Success Alignment Call
One flat fee, fixed, no retainer 30 days +30-day Tune-Up included

Thirty minutes, no obligation. If your situation isn't a fit, we'll tell you on the call, and it costs you nothing.